With Service, You Go Far


With service comes competitiveness, distinction, and committed personnel. Jussi Lehtinen helps companies build a service culture that delivers results.

Mies puvunläheisessä kuvassa mustassa paidassa sinisellä taustalla.

JUSSI LEHTINEN

Jussi Lehtinen is a pioneer of concierge services and an expert in service culture. He has worked in demanding environments ranging from luxury hotels to international events, including as a concierge for Formula 1 teams. In these settings, even the smallest details have been decisive for the success of the customer experience.

Today, Jussi shares his expertise with companies and audiences as a keynote speaker and developer of service excellence.

SERVICES

The Secrets of Service


Jussi’s latest book reveals why service is a company’s most important competitive advantage and how the smallest details can define the whole experience. The book combines stories from behind the scenes of concierge work with practical lessons that any company can apply to its own operations.

Miespääkuva miehestä, joka pitää otsallaan mustaa ihoa ja hymyilee, pukeutuneena mustaan nahkatakkiin. Tausta on musta.

info@jussilehtinen.fi
(+358) 40 823 5950